Privacy Policy
Privacy Policy – Kastroon
Last updated: 04.11.2025
Official website: https://kastroon.com
At Kastroon (“we”, “our”, or “us”), your privacy is very important to us.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use our website kastroon.com and related online services.
- Information We Collect
We collect personal data that you provide directly or that we automatically gather when you use our website. This may include:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed via secure third-party providers)
Automatically collected data such as IP address, device type, browser, and website activity (via cookies and similar technologies)
- How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you regarding your orders, inquiries, or support requests
Improve and personalize your shopping experience
Send marketing and promotional materials (only with your consent)
Analyze site traffic and performance (e.g., through Google Analytics)
- Cookies and Similar Technologies
Kastroon uses cookies to:
Ensure the proper functionality of the website
Analyze traffic and user interactions
Enhance and personalize your experience
Display relevant ads through trusted third-party partners
You can manage or disable cookies anytime through your browser settings.
- Sharing of Data with Third Parties
We only share your personal information with trusted third parties when necessary, such as:
Payment processors (e.g., Stripe, PayPal, etc.)
Delivery and logistics partners
Analytics and marketing service providers (e.g., Google, Meta, etc.)
Legal authorities, when required by law
All third parties are required to handle your data securely and in compliance with GDPR standards.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once no longer needed, your data will be securely deleted or anonymized.
- Data Security
Kastroon uses appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
- Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access your personal data
Request correction or deletion of your data
Restrict or object to the processing of your data
Request data portability
Withdraw your consent at any time
To exercise any of these rights, please contact us at info@kastroon.com
.
- International Data Transfers
Since Kastroon operates in several European countries (including Albania, Kosovo, and North Macedonia), your information may be processed or stored in different jurisdictions, always under strict data protection standards in line with GDPR.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
- Contact Us
If you have any questions or requests regarding this Privacy Policy or how your data is handled, please contact us at:
📧 Email: info@kastroon.com
🌐 Website: https://kastroon.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
